Introduction

Thank you for choosing ClientAura CRM. This Refund Policy ("Policy") outlines our guidelines regarding refunds for our CRM platform and related services. By subscribing to ClientAura CRM, you agree to abide by this Policy.

If you have any questions or concerns regarding this Policy, please contact us at [email protected].

This Policy applies to all refund requests for our services and supersedes any conflicting terms in our Terms of Service or other agreements.


Refund Eligibility

ClientAura CRM offers a [1]-day money-back guarantee for new subscribers. To be eligible for a refund, you must request a refund within [2] days of your initial subscription purchase. Refunds will only be issued for the initial subscription purchase and not for any subsequent subscription renewals.

To request a refund, please contact our customer support team at [email protected]. Refund requests must include your name, email address, and reason for the refund. We reserve the right to deny refund requests that do not meet our eligibility criteria or are deemed to be fraudulent or abusive.

Refunds will be processed in accordance with the terms outlined in the "Refund Process" section below.


Refund Process

Once your refund request is received and approved, we will process the refund within [4] business days. Refunds will be issued to the original payment method used for the subscription purchase.

If the refund is approved, you will receive an email notification confirming the refund amount and the expected timeline for the refund to be credited to your account. Please note that it may take additional time for the refund to appear in your account depending on your financial institution.

If you have any questions or concerns about the refund process, please contact our customer support team at [email protected].


Subscription Cancellation

You may cancel your subscription to ClientAura CRM at any time by contacting our customer support team at [email protected]. Please include your name, email address, and reason for cancellation in your request.

If you cancel your subscription, you will retain access to ClientAura CRM until the end of your current billing cycle. No further charges will be incurred after the cancellation date, and your account will be downgraded to the free plan, if applicable.

Please note that cancellation of your subscription does not entitle you to a refund for any unused portion of your subscription period.


Refund Exceptions

There are certain situations where refunds may not be granted:

We reserve the right to refuse refunds in cases where we believe that the refund request is not valid or is contrary to our refund policy.


Changes to this Policy

ClientAura CRM reserves the right to update or modify this Refund Policy at any time without prior notice. We will notify you of any changes by posting the updated Policy on this page and updating the "Last Updated" date at the top of this page.

We encourage you to review this Refund Policy periodically for any changes. Your continued use of ClientAura CRM after the posting of any changes to this Policy will constitute your acceptance of those changes.

If you have any questions or concerns about changes to this Policy, please contact us at [email protected].


Contact Us

If you have any questions, concerns, or feedback about this Refund Policy or our refund practices, please contact us at [email protected].

We take your satisfaction seriously and will respond to all inquiries promptly and courteously. Your feedback helps us improve our services and ensures that we continue to meet the highest standards of customer service.

Thank you for choosing ClientAura CRM.


Refund Processing Time

Once your refund request is approved, please allow [5] business days for the refund to be processed and credited back to your original payment method. The processing time may vary depending on your financial institution.

If you have not received your refund within the specified timeframe, please contact our customer support team for assistance at [email protected].

Please note that refunds may take longer to process during peak times or due to unforeseen circumstances. We appreciate your patience and understanding.


Refund Policy Scope

This Refund Policy applies only to subscriptions and purchases made directly through the ClientAura CRM website or authorized channels. Refunds for purchases made through third-party vendors or resellers are subject to their respective refund policies.

For any questions regarding the scope of our Refund Policy, please contact our customer support team at [email protected].

ClientAura CRM reserves the right to modify or update this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting to our website.


Refund Policy Agreement

By subscribing to ClientAura CRM or making a purchase through our platform, you agree to the terms outlined in this Refund Policy. Failure to comply with the terms of this Policy may result in the denial of refund requests.

If you do not agree with any part of this Refund Policy, please refrain from using our services and contact our customer support team for further assistance.

For any questions or concerns regarding this Refund Policy or our refund practices, please contact us at [email protected]. Your satisfaction is our priority.